It’s been flying around the blogosphere today but if you missed it – JP Rangaswami, CIO of Dresdner Kleinwort Wasserstein has a personal weblog. When JP speaks, everyone with a grain of sense listens.
His biog starts:
I’m JP Rangaswami. 48 years old, married (my wife’s called Shane), three children (Orla, 20, Isaac, 14 and Hope, 7). I was born in Calcutta and lived there for half my life before emigrating to the UK. Originally an economist and financial journalist, I’ve been an accidental technologist for a quarter of a century or so. Since 1997 I’ve been working for an investment bank in London.
I’m passionate about the things that interest me. My family. My local church and community. A retarded hippie at heart, I listen primarily to music made in the mid sixties to early seventies.
I’ve met JP very briefly. He’s an incredibly articulate man with a brain the size of a small planet and an ego the size of a pea. Take this:
I remember being at a conference some years ago, when I was asked “Of all the things that are being hyped right now, what do you dislike most?”
I replied “Customer Relationship Management”, arguing that the models I saw were more about Customer Exploitation Management than about Relationship Management. You don’t seek to exploit people you have a relationship with.
And there I was wondering why CRM isn’t working in the profession. Is it the case ‘we’ know we don’t have relationships with clients? How about this:
I believe that it is only a matter of time before enterprise software consists of only four types of application: publishing, search, fulfilment and conversation.
Anyone wincing out there?
Hat tip to Hugh MacLeod. But for additional comments see Vinnie Marchandani, David Tebbutt and Ross Mayfield. Everyone has a slightly different take and each homes in on different sections of JPs posts. Matters not. They’re gold.
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