Comments on: Questioning McKinsey on SaaS adoption predictions for financial applications

By: Software 2006: Questioning the McKinsey Study| Zoli’s Blog

Software 2006: Questioning the McKinsey Study| Zoli’s Blog — Mon, 28 Jan 2008 05:49:28 +0000

[...] (4/7): Dennis Howlett has a really good point bringing up Document Management, the other “unlikely” area per McKinsey. As to confidentiality concerns: the numbers in [...]

By: On Demand CRM

On Demand CRM — Mon, 17 Apr 2006 18:43:28 +0000

CRM is a back-office Application? At least that’s what the chart said!

CRM is a customer facing application, Accounting and Human Resources is a back-office application.

By: Stefan TÃ¶pfer

Stefan TÃ¶pfer — Fri, 07 Apr 2006 14:24:55 +0000

Dennis, very good points here. It always makes me smile to hear people tell me about their security “issues” with SaaS.

I usually ask them, if they have multiple firewalls, privat IP space, Raid-5 servers, data encryption, VPNs, and several physically secure locations where their servers and firewalls, routers etc. are housed and are looked after 24 hrs a day?

At this point most people agree with me that their data is infact safer with me (WinWeb) then with them at home and/or in the office. Most people do not even do a backup.

Is our system totally safe, no it is not. But then nothing ever is!

By: Zoli Erdos

Zoli Erdos — Fri, 07 Apr 2006 13:51:26 +0000

Dennis, you’re right, I jumped on financials, and did not pick on document management. The funny thing is, those numbers in the financial apps are the result of real business activity that may very well have been conducted in the CRM, procurement..etc systems.

And again, document management… wow.. our external interaction is often on hosted platforms (email), sales contracts are largely in hosted systems (CRM)… I could go on.

Interestingly enough businesses lost more confidential data from inside the firewall to disgruntled ex-employees than due to “exposure” to SaaS providers.