My ex-pat hack colleague Geoff Nairn (he’s on the north west coast of Spain) has a great story in the FT Online about the impact of wiki technology at DrKW. They’ve had the benefit of Suw Charman’s wisdom and DrKW CIO JP Rangaswami is a big fan anyway. The most telling aspect of the report:
After just six months, the traffic on the wiki exceeds that on the entire DrKW intranet.
Mr Rangaswami says one of the most popular uses for the wiki is to create meeting agendas – a task fraught with political pitfalls: “Using wikis is much more participative and non-threatening, as people can see what other people have suggested,†he says.
It gets more interesting when Geoff introduces enterprise RSS:
KnowHow’s hosted service aggregates content from blogs, newsfeeds and applications such as Oracle. The content is filtered to match the interests of each user and pushed out as RSS alerts, either to a Google browser bar, a dedicated RSS reader or an instant messaging client.
Wasn’t I talking about something similar the other day? But then I’m firmly convinced that blog/forum/wiki is the way to proceed for professionals anyway. Introducing the RSS element opens up new possibilities for consuming information anytime, anywhere, any device. That could be very interesting for practitioners – say receiving notifications as contracts are being negotiated – for example?
