From David Precopio at webMethods:
People above 35 are the IT immigrants and people below 35 are IT natives. The IT users of today and tomorrow will have different needs. These “natives” understand how to use computers and the Internet better than anyone. In fact, their level of usage and understanding requires IT vendors to focus on their needs. In addition, the IT natives are becoming directors and VP’s of IT. Their buying decisions will be based on usability and vitalization.
I’ve no idea what ‘vitalization’ means and David doesn’t explain but when it comes to usability I’m four square behind him. That’s about how you interact with the software. Freshbooks understand this. SAP claims to as well. So it can be done.
Contrast this with what Stuart says about Sage and its impact on how users perceive information. He’s got a valid point others have voiced in the past – except professionals. That’s why it is so important to concentrate on what users need. It’s the first real step towards client satisfaction and meaningful IT adoption that delivers value.
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