January 2007

John Clough defects

January 31, 2007 General

John Clough has defected. He’s gone from running BDO’s IT implementation squad to…..IRIS. OMG! Back story: John has been very quiet since Christmas and my hack’s nose was telling me som’ut’s afoot. Now we know. In email, John tells me it is a long story (soon to be revealed here) but that he “Still loves [...]

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SAP and Oracle: air kissing

January 31, 2007 Humour

I couldn’t resist this. Oracle has been hamming it up as it talks about new releases and how it’s bigger, better and altogether more gorgeous than SAP. But in among the knock about talk, one of my friends and colleagues, Mark Crofton got called out by Oracle exec Fred Studer, Marketing VP. Mark is a [...]

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Symantec and Staying Alive in the data center

January 31, 2007 Humour

Staying Alive in the Data Center Courtesy of James Governor, I popped over to Ed Foster to see what folk are saying about Symantec. It seems that in his Worst Vendor of 2006 poll, Symantec shaded it for the top slot (or is that bottoms up?) What tipped the scales in what was a closely [...]

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Zoho Notebook: my 2 penn'orth/cents

January 31, 2007 Innovation

I was invited to participate in the alpha release programme for Zoho Notebook. Unlike some of the strident commenters over at TechCrunch, I don’t care about the code or whether it has AJAX everywhere (I still think of toilet cleaner) but I do care about: Functional appropriateness Usability Pricing As a Mac fanboy I can’t [...]

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Next generation now

January 31, 2007 Innovation

BL Ochman has a post which encapsulates much of what I think about the need to understand what’s going on with the younger generation. Referring to Webkinz, a ‘virtual world for your fluffy pet’ BL says: Take a look at it and you’ll begin to realize how soon the kindergarten through junior high generation will [...]

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A grisly tale of business unintelligence but with another silver lining

January 31, 2007 Innovation

Sponsors at this week’s Gartner Business Intelligence Summit in London are coming away wondering why they bothered. Attendance is thought to be a shade down on last year and, as far as delegates are concerned, it’s the same old faces hearing much the same old message. According to some sources, events of this kind can [...]

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CODA goes after SunSystems customers

January 30, 2007 General

I don’t know why but the moment I saw this Jessica Hagy cartoon, I immediately thought of Infor. But then I’d just come off an email exchange with CODA about their ‘Kill SS‘ campaign. For those that didn’t read the reproduced press releases elsewhere, CODA is looking for growth by offering to help SunSystems user [...]

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Microsoft wants to WOW you at $16 each

January 30, 2007 General

Some reports put Microsoft’s advertising spend on Vista at $500 million. That works out at $16.67 per unit on the basis of projected Vista shipments for 2007. Not a huge amount in the scale of things but then it worries me that Microsoft thinks it needs to ‘wow‘ its customers. Joe Wilcox thinks Steve Ballmer [...]

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Woeful customer service with a silver lining

January 30, 2007 Asides

Life on a Shirt has a horrific Microsoft support story. The learning provides a fascinating insight on how customer service AND product innovation might benefit from a change of approach. Recommended. Technorati Tags: customer support, Microsoft

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