Innovation idea 2007/2: Culling from the customer experience

by admin on January 18, 2007

in Innovation,Marketing

Juliebud

Jerry Bowles is getting excited about MingleNow. He asks Julia French an ex-pat Brit who is director of marketing at Silicon Valley advertising network BlueLithium to spill the beans. Why wait Jerry? Check it out as I did. I’m not a huge fan of the new breed of these social media sites but if there was one for Unplugged Ex-Pats in Spain, then I’d likely change my mind. The reason MingleNow sparked my interest was because Jerry remarked that Budweiser is financially backing the site. Woooo!

It’s easy to see why. MingleNow wants to know who you are (fair enough) including your age. It has a cute photo section called Clink where you can upload photos up. From here on I’m going to get speculative because I’ve not spoken to Julia about this.

One presumes that over time, Budweiser will be able to mine the data and start to discern people’s drinking habits on a geo-location basis. At one level I really don’t mind. I’d be pleased to find other Bud boozers because then I’d assume there’s Bud in the area. If not then Budweiser would no doubt be considering the economics of supply to where I live or invent incentives for me to travel. Of course I’d expect them to understand the cultural mores of living where I do and therefore the likelihood or otherwise of my traveling in the first place.

The curious thing about MingleNow is they have no qualms about showing what could be considered competitive information. In this case, there is a subsection called Guinness Clinks. You might think that counter productive but in fact it provides whoever is mining the information with more data to supplement existing competitive information. It might not be great information but in theory at least it will provide nuances and context to other marketing efforts.

Worryingly, the terms of service provide no real clue about copyright or re-use of material. Given that one of Julia’s uploads could be construed a product placement pic, one wonders what happens if Bud choose to splash Julia’s face around the country?

Nevertheless, this is a great example of marketing innovation that could be applied across a variety of retail segments large and small. The technology is now getting so easy to use, I can envisage Flickr offering this kind of service as a white label offering for any business that wants to take advantage of the platform.

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Wow! Dennis ever the Sherlock Holmes you are;) Although I would love to claim that I am a Britt, I sadly was born here in the states, you won’t know it with the Dick VanDyke British accent that comes out once in a while – Horrid really. All those years at boarding school abroad paid off….apologies I digress….

MingleNow is not being financially backed by Budweiser, MingleNow is being incubated through BL Labs a division within BlueLithium. Here comes the Big Scoop - We are in partnership with Here's to Beer which is an Anheuser Busch initiative around beer drinking. We have created our Clink page to support this partnership.

As for the Guinness Clinks, it should be the Guinness World Record Clinks. But I liked Guinness Clinks better shorter and quicker, but it should read as above and I will update the site, good eye.

We are going to use a creative commons license for the site - So AB is welcome to the photos;) As for comments around beauty, Thank God I’m not a Munter.

Formal announcement is here: http://www.minglenow.com/blog/?p=16

one correction: although she may have lived in the UK a bit, we're not letting you claim her; Julia is American.

Aww Tom - I was gaming it for attention :)

For the benefit of the Bud audience - I might drink it if I could find it but we're in Cruzcampo territory - owned by Heinekin (I believe.) You'd need to bundle great tapas to get the attention of the locals.

So there you go - a bit of competitive intelligence.

And yes, Julia is every bit as pretty as she looks in this pic. Some of the others in the photostreamn are not quite as flattering but then even Kate Moss has her off days.

You drink Bud?

Sorry Dennis, I have just lost all respect for you ;-)

Nobody told me Julia was so damned cute! I guess one isn't allowed to say that sort of thing anymore but I'm too old to repent now. :)

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