I was so taken with Veotag that I decided to re-produce one of my early podcasts. This is the show where GoodmanJones explained why they have chosen an online accounting service from Twinfield as the basis for changes they are bringing to their client relationships and the accompanying business model. OK – so GJ is a client but I wanted to see what difference Veotag really makes in a David Tebbutt sort of way. Which means getting hands dirty.
When I originally produced the podcast, I spent a long time preparing show notes to help listeners. As I recall it took about ann hour and a half. Using Veotag I managed to get tagged done and prepared in about 35 minutes, which included verifying and jiggling the timer plus doing it all again for reason explained below. Bear in mind I had not listened to this show for a while so had forgotten what was on it.
Compare this with the original post so you can get a flavour of the difference a year makes in how you can manage rich media and how I see the show panning out.
What’s customer service like?
I had a query that was answered within the hour but it wasn’t acknowledged by an email notification. I prefer this method of technical support handling but you need to decide for yourself.
So what were the gotchas:
The free version carries ads – yuk. Can I get a lower cost plan for occasional use? Maybe on a per upload per month? This would be for prosumer types like me.
It doesn’t like the Camino browser but it’s OK with Firefox. The tagging mechanism doesn’t work properly in Camino. OK – I’m a minority player but I want stuff to work in all browsers.
You must start tagging from the beginning. That isn’t clear. I made the mistake of listening to a section and then tagging it. What I didn’t realise is that the tag starts at the point where you start the media. Not the end. Doh!
It would not allow me to upload my chosen image file. It was in the correct format and I did try an alternative file format. No luck.
When embedding into a web page (as I’ve done here), Ecto doesn’t like the code. I don’t have the same problem with YouTube so there must be something about VeoTag code that’s a tad grungy.
Overall verdict
I still think it’s a winner. The gotchas I experienced will be rare in the real world where most people use Internet Explorer on a PC.
Technorati Tags: Goodman Jones, Twinfield, veotag



