This is how I characterise great clients:
- All cards are played face up
- Mutual accountability
- Willing to share whatever is necessary to get the job done
- Constantly probing to find the best solution
- Time is no barrier
- Eager to learn…and to teach
- An ‘always on’ response mechanism
- Keep up the pace
- Express thanks
- Accept value based pricing
Great clients are worth their weight in gold and over the last few months I’ve been fortunate to work with a couple who are top drawer. Such clients bring interesting challenges to the table. Challenges that stretch the team yet produce a solid, satisfying result.
Thanks for the opportunities. It’s been a privilege to work with you.
Technorati Tags: accountability, client relationships
