September 2007

Does governance mean a thing?

September 22, 2007 General

Prem Sikka’s indictment of Tesco, Asda, Morrisons, Safeway and Sainsbury’s as a cartel operating to fix prices of basic foodstufsf is the sharpest critique I’ve seen of the UK’s enterprise culture:Increasing profits through tax avoidance, pension mis-selling, dilution of workers’ pension rights or through cartels has become part of an “enterprise” culture that persuades many to believe that bending the rules for personal gain is a sign of business acumen. Stealing a march on a competitor, at almost any price, to gain financial advantage is considered to be an entrepreneurial skill, especially where competitive pressures link promotion, status, profits, market shares and niches with meeting business targets…The vicious enterprise culture is rarely constrained by any notion of ethics and morality.Such words usually stir a feeding frenzy on the part of politically right wing leaning people but on this occasion, I am surprised to see that while Prem’s position attracts criticism, there is near mute silence from those who support the enterprise culture to which Prem refers. Are we at a point where the untrammelled excesses of some corporate executives has created enough public disgust that will turn into punitive legislation?… As one commenter said: Hold your hand up if this article will stop you shopping in one of these supermarkets. See?But I can see a time when audit responsibilities extend beyond the fiscal substance and include the auditing of social responsibility. That’s why I will be talking to Mark Crofton next week about SAPs GRC initiative…. I want to know what is driving companies to buy software that purports to help them with their governance, risk and compliance issues…. Above all, I want to know whether it is a sham, a gloss to pacify regulators or whether it is a genuine attempt by companies to clean up their act.

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SAP Business ByDesign wrap up

September 22, 2007 Cloud Computing/SaaS

SAP’s new on-demand service now branded as SAP Business ByDesign (BBD) takes a lot of digesting. Just keeping pace with the unfolding of opinion has been hard work but we now have a comprehensive body of writing on the topic:Links to all the ZDNet coverage can be found here.Jeff Nolan grabs all of the best links to coverage.While SAP limited the on-stage customer sound bites to US and German examples, I found The Birchman Group, an IT services and consulting company based UK customer that is working with the product. Details are thin but the company says:The company will use this integrated solution to streamline its customer relationship management, HR, financial, procurement, and project management business processes. For example, the solution will help Birchman maintain uniform data about each project, improve billing processes and employee utilization, and handle sales opportunities more effectively.Business ByDesign will be rolled out in the UK in early 2008.

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Fireside chat with SAP's Henning Kagermann

September 19, 2007 Cloud Computing/SaaS

As SAP came to the end of its preparations for today’s A1S launch, Henning Kagermann, the company’s CEO took time out to discuss what A1S means for the company and the market with six Irregulars. It was a great discussion and Kagermann was in fine form. He regaled us with a tale about being stuck in an airplane for four hours as it taxied around an airport with a customer struggling to find things to discuss. A great ice breaker and one with which I’m sure my friend Vinnie would empathize having spent a good part of the other day being ferried around Paris Charles de Gaulle terminals:Architecturally stunning in so many ways, it finds ways to drive you to drink or worse. There has not been a single visit, transit which has not meant missed flights, lost bags, club lounge staff who find ways to refuse entry….I hope the implied similarities with SAP A1S are not literal. In about two hours, we’ll find out the official name of the much anticipated A1S, something we could not winkle out of Henning despite our best efforts and James Governor’s repeated asking:What’s that name again?As they say: nice try but no cigar for any of us. Beta code names stick and A1S is no exception so I’m guessing it will be lame.

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SAP launching A1S in New York

September 18, 2007 Cloud Computing/SaaS

I’m in New York for the launch of SAP’s much anticipated A1S, an SMB configurable saas ERP offering. The main launch is tomorrow but later today, I’ll meet up with my Irregular colleagues to speculate and ponder on what we’re likely to see. Later still, several of us will have a fireside chat with Henning Kagermann SAPs CEO to get the view from the top. As always when meeting with Henning, I expect it to be a genial, interesting and thought provoking session. I’ve said before and it’s worth repeating: Henning is the consummate gentleman and a pleasant contrast to thoe bombastic style of Silicon Valley CEOs. SAPs announcement changes the shape of the mid-market for ERP applications and validates the saas play in a manner that no other vendor could likely achieve – with the possible exception of Microsoft. Most of my coverage will appear on ZDNet but I will provide a UK perspective. Some people will find it shocking.

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The cost of 'always on' creeps higher

September 18, 2007 General

In my ‘always on’ microbrand world, I’m in contact with people around the so-called flat earth. I’m not atypical among the people who are part of my extended network although I guess that we’re a small minority. We usually communicate over Skype/Gizmo, email or Twitter. We shovel a lot of data around the internet pipes.Apart from travel, communication costs are the highest single line item cost I carry and are getting worse by the day. Per month cost: Telefonica – land line and ADSL: €46/£32/$64Vodafone – mobile + 3G access: ave €140/£95/$190UK Vodafone wifi: €44/£30/$60SkypeOut: ave €25/£18/$36Land line call charges: ave €20/£14/$28Ex-UK/Spain home roaming charges: ave €20/£14/$28Total average cost per month: €295/£203/$406Most of the charges relate to data access. If I used the landline more instead of Skype, my charges on that line item would triple…. For example this month, I will incur at least €45, possibly €60. Why Vodafone UK and Spain cannot offer a combined package is beyond me.

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CODA's saas strategy

September 17, 2007 Cloud Computing/SaaS

I have provided a detailed analysis of my thinking about CODA’s entry into the growing saas market over at ZDNet…. There is a lot more detail behind each point: Several commenters believe it will be 3-5 years before saas becomes mainstream…. If they are successful, then my admittedly aggressive time frame of 18-24 months will prove correct.CODA is one of the best recognized IT brands in the UK…. Cedar could come under threat.Sage’s DNA should mean it is able to easily focus on this market but evidence to date suggests otherwise.IRIS’s recent announcement of a cut-down version of Exchequer is exactly the wrong direction. Access Accounts is vulnerable because CODAs business model will allow it to clean up the channelCedarOpenAccounts has had a very good run in the last couple of years and is well positioned in its chosen markets. However, CODA could easily nibble at its OpenAccounts customer base.Twinfield will be a beneficiary as it enjoys the halo effect conferred by CODA…. Regardless of Microsoft’s own lack of a full saas offering, its brand carries market power.The accounting profession is an important route to market for UK players…. Provided CODA positions itself appropriately, it could open up an entirely fresh market that to date has been closed to its products.Regardless of what happens, these are interesting times.

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The value of virtual worlds

September 17, 2007 Innovation

If you’re a knowledge worker (and all professionals are) then virtual worlds can be a great place to reach out to others, share, learn, discover and socialise. IBMs Roo Reynolds provides a run through of the different online ‘worlds’ that he occupies, explaining why they are important to the world of work. The presentation takes just under 30 minutes. Not a single bullet pointed Powerpoint slide to be seen (yay.)Bonus points: Roo shows a page from this site and one from Luis Suarez where each of us gives different reasons why banning Facebook is wrong.

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Glass half full

September 17, 2007 Humour

To the optimist, the glass is half full. To the pessimist, the glass is half empty. To the accountant, the glass is twice as big as it needs to be.Via Facebook.

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Microsoft loses in EU: but who cares?

September 17, 2007 General

Bloomberg reports: The European Court of First Instance in Luxembourg backed the European Commission’s decision in 2004 to fine Microsoft a record 497 million euros ($689 million) and force it to disclose proprietary data and strip music and video software from a version of its Windows operating system. It upheld part of the company’s appeal on whether it must pay for monitoring its compliance.“The commission did not err in assessing the gravity and duration of the infringement and did not err in setting the amount of the fine,” the tribunal said in its 248-page judgment today.This was not unexpected albeit the Court has had had a tortuous journey in arriving at its decision…. Mary Jo Foley doesn’t think the impact is likely to be that great:Despite Microsoft flying lots of its legal and marketing teams to Europe to prep for potential PR damage, I think Monday’s ruling won’t have much, if any, new impact. And I also disagree with Microsoft competitors like Salesforce.com’s CEO Mark Benioff who claim little, if anything, has changed and that Microsoft would like to halt innovation, if it could.I agree. The Microsoft execs I’ve met in the business division are not posturing they’re out to rule the world in the way they might have been 5 years ago. If anything, they seem positively angelic when compared with Marc Benioff, the bombastic and at times outrageous CEO of Salesforce.com. Apart from a change in style, Microsoft has found out the hard way that in the end, the market dictates what happens. It still holds a significant monopoly in regard to the desktop market but its grasp on Internet technologies has slipped…. Even so, Microsoft can well afford it in taxes saved through its Irish operations and will have already reserved for it as a contingency.

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Teasing the world, Microsoft style

September 17, 2007 Marketing

(subscription required for the full article):Microsoft launches a tipple for techiesTonight, a select group will gather in a bar in London’s Soho to quaff a crisp, South African white wine bottled in their honour.The hand-picked guests toasting the new vintage are not, however, wine connoisseurs but techies. The gathering marks the launch of the Blue Monster Reserve label, created by winery Stormhoek for Microsoft and its employees.In classic marketing fashion, Hugh MacLeod, who created the Blue Monster cartoon spent Sunday teasing 935 Twitterers about ‘Hugh’s Next Big Project,’ running a countdown to the ‘announcement.’… Quoting from the FT article, he says:The cartoon of a sharp-toothed blue creature and its tagline, “Microsoft – change the world or go home”, has now been adopted by some Microsoft employees and fans as a symbol of the company’s innovation.“People see Microsoft as a big, bad corporate monster,” Mr MacLeod said…. It was obvious that Microsoft had to get better at telling their story.”“Wine is a social object, and so is the Blue Monster: they both inspire conversation,” he said. “And we thought the cartoon would look really cool on a bottle.”Steve Clayton, chief technology officer at one of Microsoft’s UK affiliates and a nine-year veteran of the company, said Blue Monster reminded people that Microsoft “has a sense of fun and humour”.Mr Clayton has been at the forefront of the Blue Monster movement: he uses the image on his business card and is the administrator of a “Friends of Blue Monster” Facebook group.“[Microsoft’s HQ] has been very supportive of us using the Microsoft name alongside the Blue Monster image,” Mr MacLeod said. It makes sense; they’ve been around for about 30 years and are trying to reinvent themselves to embrace a new generation.”Blue Monster-branded bottles will be available only to Microsoft and its affiliates…. “The wine itself only went live last week, and already we’ve had massive interest from different parts of the company.”While a bottle of plonk will rarely if ever make a difference to a buying decision, it will be interesting to see how the idea inspires conversation about Microsoft within and around the channel…. Go figure what this might do for boosting that club’s membership and the subsequent conversations around Microsoft.Coming as it does on the day the EU will hand down its judgment on Microsoft’s monopoly, the announcement will deflect attention away from the result, if only temporarily.The brand association between Stormhoek and Microsoft will likely lift general sales of Stormhoek wine in both its UK and US outlets.

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