Last night I asked the Twittersphere whether the term ’social accounting’ made any sense. A few folk came back with points of view:
Craig Cmehil: @dahowlett seems a bit of contrast as I consider that an area of heavy “trust and privacy”
Derek Abdinor: @dahowlett ’social accounting’? could be possible, if, IMLE, they all feed into the general ledger. mashups a la XBRL is quite social
Sofia: @dahowlett that is a new term – what does it mean?
All good points. As I see it, social accounting can be used to describe:
- The way feedback is managed and handled using services like GetSatisfaction. I find it an incredibly useful resource though I’m not sure how well it will scale. Aaah – I can hear you saying – it’s really just a pretty forum. Maybe so but it is totally out in the open and has enough going for it that I want to use it. I just don’t feel the same way about forums.
- Managing data to provide greater value that’s fed back to users. Derek’s example of XBRL is good though I don’t think we know enough about how the taxonomies will be assembled and used. We can create our own taxonomy but I’m not sure that’s very helpful at this stage.
- How data collected by on-demand services is aggregated, packaged and re-purposed for alternative uses. Here, I’m thinking about how we might aggregate performance data across multiple dimensions to develop benchmarks. I know the profession would benefit from this approach. The question is how much data do we need in order to make it statistically viable. I don’t have an answer right now.
Overall I’m thinking that maybe the term could be applied to the way in which relationships between clients and professionals are developed, mature and benefit one another. Any other ideas out there?
Technorati Tags: social accounting, XBRL
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