FreeAgent Universal delivered on time
February 14, 2008
The development team delivered FreeAgent Universal on time and it is now live along with some site redesign to reflect the changes they’ve made. Users will be the final arbiters of whether this is a solid service they trust but I’m happy the team delivered on what they said, when they said. That’s a rarity in software. I’m not so naive as to assume that everything will be perfect but since it’s a service, it will either sink or swim based on the customer service that is delivered.
Just to recap: FreeAgent is aimed at freelancers that want to escape spreadsheet hell or don’t want to learn accounting the 600 year old way but want a simple, reliable and intuitive way to manage their business finances.
There’s also a referral program that provides both users and referrers with a discount from current prices. Users who like the service enough and are willing to refer 10 others who sign up go free.
While it would have been great to develop tax engines for each of our target markets, the reality is this is hard work. We opted to see how the service is received in the market place and build out based on demand. We think that’s fair for everyone concerned yet provides a tiny bit of geographical competitiveness. So for instance the fact the US population is 70 times the size of Ireland doesn’t mean the US will get its tax engines built first. -:)
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2 Responses to “FreeAgent Universal delivered on time”
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Congratulations on going live, if that’s the right word for it. With my slow season advancing I feel sorely tempted to try that out to see what it’s like.
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Yeah, Dennis! I for one welcome our new SaaS accounting overlords.
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