While the naysayers still insist that saas adoption is a long way off, it’s great to see Xero has hit the 2,000 customer mark. According to Rod Drury on its blog:
It took 18 months of very hard work to get our first 1000 customers starting way back with pre-release versions of Xero back in November 2006. The second 1000 took 4.5 months which reflects how important it is to get the word of mouth effect working in the small business market.
In the online world, word of mouth is even more significant and the buzz is amplified through blogs and twitters.
This is a common phenomenon. When I first came across FreshBooks, they’d hit what at the time seemed a credible number: 65,000 registered users. When I first spoke with CEO Mike McDerment, they’d hit 70,000 after some two years in the market. Little more than two years and that number has rocketed to 400,000.
It never ceases to amaze me how companies like Sage and Microsoft bury their collective heads in the sand over this emerging market.
In Sage’s case, it is so intent on locking down customers into its empty calorie maintenance model. Getting the development funds Sage needs is almost impossible. Microsoft still bangs on about its software plus services model, even though it can already offer a sort of SaaS model. In the meantime, Salesforce.com is on track to hit $1 billion revenue in the current fiscal year. Saas not yet mainstream? Go figure.
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=5ed6da38-6d83-46e2-826f-b8fd92c5d01e)

