Yesterday was a long day and as it came to a close, Chris from Pearl Software Skyped me:
Busy week ahead with the VAT changes hey…
This will be a test for both the on demand players and the on-premise providers. Users of on-demand software should see the change appear magically on 1st December. On-premise vendors may need to issue patches. Both will need to issue clear and explicit instructions on how to make the changes.
My concern is the lack of immediate advice coming from the vendors. Sage for instant is silent on the topic. At least on the available public web sites or in press releases. I sincerely hope they don’t use it as an excuse to gouge support fees out of businesses that use their products.
UPDATE: Xero’s ready.
UPDATE 2: CODA warns of POS chaos, pricing and returns issues.
UPDATE 3: PearlSoftWare has a comprehensive help section – FreeAgent will update on Sunday