Sage trying to slap down KashFlow

by admin on January 13, 2009

in General

Little ‘ol KashFlow must really be getting up Sage’s nose. On the UK Business Forum, Duane Jackson, KashFlow’s boss says:

The lovely chaps at Sage have reported KashFlow to trading standards saying our pricing comparison page “is likely to cause a detriment to Sage (UK) Limited by inducing potential customers to purchase alternative software solutions on the basis of erroneous and misleading information”

What’s the “erroneous and misleading information”? I hear you ask

Apparently they think TAS Books 3 isn’t a product we should compare KashFlow to, despite a number of our customers saying that was one of the products they considered before buying KashFlow.

They’d been in touch and politely asked for a numebr of other changes, which I thought were reasonable enough – so we made them. But I decided to stand my ground when it came to comparing to TAS Books 3 as it’s obviously comparable if our customers have said it was one of the options they’d considered.

I’m not qualified to pass comment on the veracity or otherwise of Sage’s claim as these things are often much more complicated than the parties imagine. Even so, it strikes me as odd that a £1 billion plus company should be going after a minnow like KashFlow. I’m aware the whole software as a service market has caught Sage by surprise.

Despite a number of attempts, it has only recently gone into public beta with SageLive. It must be irking Sage that new entrants are quietly mopping up bits of their turf they thought were rock solid territory.

My sense is that while it is clearly trying, Sage remains behind the curve in understanding the nature of online systems. Competitors like KashFlow don’t have a legacy to think about and can concentrate their efforts on putting the ‘service’ into saas.

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Jason C January 13, 2009 at 4:55 pm

Trading Standards?….now is that the same bureaucracy that slapped the hand of Interprise for their great ad campaign "Sick of Sage"?

It must be a subdepartment of the Ministry of Silly Walks.

David Turner January 13, 2009 at 5:16 pm

I'm not sure they'll get far with trading standards… it's not there for this sort of dispute.

However, for Duane to say that he's comparing Kashflow to TAS just because clients say they considered both is fatuous. We have clients who say 'we looked at Sage, CODA and SAP. I wouldn't draw a conclusion that those three are therefore exactly analagous products…

Dennis Howlett January 13, 2009 at 8:49 pm

It's not for me to say how people conduct their turf wars. I'm sure all would agree that software sales (in whatever guise) can be a pretty grubby business. As an aside that's one reason I'm 100% certain that Oracle and SAP won't end up in court over TomorrowNow. Way too many skeletons in the cupboards.

Kashflow Sucks February 7, 2009 at 11:33 pm

sage will always be better than kashflow, kashflow was designed by a person who cant make the application look good.

interested February 28, 2009 at 12:37 am

Awww, someone is jealous.
Dont you know you should not judge a book by its cover?

Rex Range January 26, 2011 at 8:53 pm

Right after Sage’s largest partner MIS Group closed its doors http://www.blytheco.com/MIS/, Sage’s agile, market-driven competitors began wooing its customers away, and it wasn’t difficult. If anyone on the planet is still relying on any Sage product to run a business, then you may also be interested in using the worst business productivity solution, Lotus Notes, and I’m sure we can scare up a Ford Edsel for you to drive. Sage is a strong contender for most poorly managed company on the face of the earth, a typical old-line, stodgy plodder vastly more concerned with internal Sage politics than with any notions of what customers and markets might want. Anyone at Sage worth hiring left long ago, and if you are a Sage customer, what you get at every level reflects that bottom-of-the-barrel, lowest-common-denominator reality. It takes a lot for me to recommend anyone flee into the arms of Microsoft, but Sage makes the Redmond, WA, death star look like Disney World by comparison.

Don’t take my word for it. Listen to just a few of the legions of miserable Sage users around the globe who have posted here http://rafaelwolf.com/?p=320, including John Voltz:

MAS90 is is a horror show I’ve been watching for about six years. Those of you who have not seen network or CPU usage problems, take a look at the size of your data files. As they grow over time, report back on your experiences…

Sage support? Terrible. Overpriced? YES. Why have they not converted the system to work with a SQL server? God only knows.

We have a guy with anger issues who actually bangs his mouse on the desk while he’s waiting for MAS90 to complete an operation. He says he wastes at least two hours a day waiting on MAS90 to complete tasks. We have a 15-seat license with more than 30 machines on the network. The current server is a 3 GHz quad core Phenom with a 1TB SATA RAID. It’s a 100 base network, nobody had the foresight to have this building cabled for gigabit when it was built, so here we are.

Rex Range January 26, 2011 at 8:53 pm

Right after Sage’s largest partner MIS Group closed its doors http://www.blytheco.com/MIS/, Sage’s agile, market-driven competitors began wooing its customers away, and it wasn’t difficult. If anyone on the planet is still relying on any Sage product to run a business, then you may also be interested in using the worst business productivity solution, Lotus Notes, and I’m sure we can scare up a Ford Edsel for you to drive. Sage is a strong contender for most poorly managed company on the face of the earth, a typical old-line, stodgy plodder vastly more concerned with internal Sage politics than with any notions of what customers and markets might want. Anyone at Sage worth hiring left long ago, and if you are a Sage customer, what you get at every level reflects that bottom-of-the-barrel, lowest-common-denominator reality. It takes a lot for me to recommend anyone flee into the arms of Microsoft, but Sage makes the Redmond, WA, death star look like Disney World by comparison.

Don’t take my word for it. Listen to just a few of the legions of miserable Sage users around the globe who have posted here http://rafaelwolf.com/?p=320, including John Voltz:

MAS90 is is a horror show I’ve been watching for about six years. Those of you who have not seen network or CPU usage problems, take a look at the size of your data files. As they grow over time, report back on your experiences…

Sage support? Terrible. Overpriced? YES. Why have they not converted the system to work with a SQL server? God only knows.

We have a guy with anger issues who actually bangs his mouse on the desk while he’s waiting for MAS90 to complete an operation. He says he wastes at least two hours a day waiting on MAS90 to complete tasks. We have a 15-seat license with more than 30 machines on the network. The current server is a 3 GHz quad core Phenom with a 1TB SATA RAID. It’s a 100 base network, nobody had the foresight to have this building cabled for gigabit when it was built, so here we are.

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