Refactoring marketing

by admin on February 12, 2009

in General,Marketing

My good friend Susan Scrupski will likely beam from ear to ear when she sees this post, Mark Lee may end up scratching his head.

Over on Micro Explosion Media, the author talks about Scot Justice, a US CPA who has used blogs and Twitter to help build a business from scratch:

A few years ago I met with a guy named Scot Justice who was positioning himself to open his own CPA firm one day. I had been studying social media informally for several months at that point and was just starting to blog myself, so I suggested he take up blogging as an introductory web presence and marketing tool. At the time he was a CFO for a printing company here in Nashville. A year or so later the company was sold and he was out of a job…and he couldn’t have been happier.

Now, three years later, he’s on his own and doing great. He still blogs and he’s active on Twitter and together they account for 75% of his business. I’d call that a pretty good return on his marketing money, but of course time is the new money when it comes to social media marketing and Scot gets that.

The post includes a YouTube video the two recorded. Rather than steal ALL the links I thought readers might prefer to hop over themselves.I only have one issue with what is being said. I hate the term ‘social media.’ It’s meaningless to me and the vast majority of people who live in MY world. However, what DOES resonate are notions around communication and collaboration. That makes a lot more sense and can be readily parsed into the kinds of conversation that get people to take action. But as you’ll quickly find, we’re talking about a particular form of communication that conveys genuine authority. I believe EVERY practitioner has that capability – it’s a case of unearthing it and putting to good use.

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Your blog is very interresting for me, i will come back here..

Thanks for linking to the post and providing additional perspective. I get what you're saying about the "social media." It's a broad marketing term that can mean a specific set of tools in some cases, a mindset for approaching the web in others uses, or in the broadest sense, it means all things newish online. I find myself needing to differentiate these more clearly myself...and I'm a marketer and use the phrase regularly to mean all of these things in various circumstance.

If you can give me something better I'll use it gladly. I used to say "web 2.0" then dropped if for "new media" and now say "social media" so I'm not stuck on a phrase and welcome new options.

@bill - as I said on FF, we're kinda stuck with it at a general level but can channel it differently for different markets if we choose.

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