Comments on: When Amazon fails, it does so big time http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/ Thu, 09 Feb 2012 10:01:51 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Kat http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-11173 Kat Mon, 12 Dec 2011 15:56:00 +0000 http://www.accmanpro.com/?p=4713#comment-11173 I am now in this same club after 13 days, locked out and waiting on the mysterious account specialist.  It's so disheartening to hear I may have to wait months or even up to a YEAR. That's ridiculous, especially considering I have Kindle books and other cloud items stuck in there that I've purchased and which legally belong to me.  They have not even asked me to fax anything, I've just heard nothing, and the customer service people cannot help.  They say they have no contact info for the Account Specialists, nor do they even know where they are located.  Absolutely ridiculous for such a global corporate giant.  You'd expect they'd have a better-oiled machine. I am now in this same club after 13 days, locked out and waiting on the mysterious account specialist.  It’s so disheartening to hear I may have to wait months or even up to a YEAR. That’s ridiculous, especially considering I have Kindle books and other cloud items stuck in there that I’ve purchased and which legally belong to me.  They have not even asked me to fax anything, I’ve just heard nothing, and the customer service people cannot help.  They say they have no contact info for the Account Specialists, nor do they even know where they are located.  Absolutely ridiculous for such a global corporate giant.  You’d expect they’d have a better-oiled machine.

]]> By: NinA http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6297 NinA Thu, 10 Feb 2011 07:08:00 +0000 http://www.accmanpro.com/?p=4713#comment-6297 after six months i got this message: Amazon.com performs routine reviews of customer accounts. After further consideration of your past account activity, the hold has been removed and you should now be able to access your account. Please accept our apologies for any inconvenience. after six months i got this message: Amazon.com performs routine reviews of customer accounts. After further consideration of your past account activity, the hold
has been removed and you should now be able to access your account.

Please accept our apologies for any inconvenience.

]]> By: NinA http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-10579 NinA Thu, 10 Feb 2011 07:08:00 +0000 http://www.accmanpro.com/?p=4713#comment-10579 after six months i got this message: Amazon.com performs routine reviews of customer accounts. After further consideration of your past account activity, the hold has been removed and you should now be able to access your account. Please accept our apologies for any inconvenience. after six months i got this message: Amazon.com performs routine reviews of customer accounts. After further consideration of your past account activity, the hold
has been removed and you should now be able to access your account.

Please accept our apologies for any inconvenience.

]]> By: Realnyjuggalo23 http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6296 Realnyjuggalo23 Wed, 09 Feb 2011 16:18:00 +0000 http://www.accmanpro.com/?p=4713#comment-6296 how long did they take to reinstate your account how long did they take to reinstate your account

]]> By: Realnyjuggalo23 http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-10577 Realnyjuggalo23 Wed, 09 Feb 2011 16:18:00 +0000 http://www.accmanpro.com/?p=4713#comment-10577 how long did they take to reinstate your account how long did they take to reinstate your account

]]> By: Ehrlichmann http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6293 Ehrlichmann Fri, 19 Mar 2010 21:57:18 +0000 http://www.accmanpro.com/?p=4713#comment-6293 Same story here. ordered a laptop from them, sent them the fax with the info they requested, and BOOM!, locked out of my account, and no response from them... i dont know if i'll get the goods or not, i dont know if they already charged my CC, i'm basically in the dark. i understand why they do that, but when that happens, they should do a close follow up of the emails we send them, so we can rest asured that everything is ok after we've followed their instructions. im gonna give them a couple more days, and if nothing happens, i'm gonna lock the CC and ask for a charge back if needed. Same story here.

ordered a laptop from them, sent them the fax with the info they requested, and BOOM!, locked out of my account, and no response from them… i dont know if i'll get the goods or not, i dont know if they already charged my CC, i'm basically in the dark.

i understand why they do that, but when that happens, they should do a close follow up of the emails we send them, so we can rest asured that everything is ok after we've followed their instructions.

im gonna give them a couple more days, and if nothing happens, i'm gonna lock the CC and ask for a charge back if needed.

]]> By: NinA http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6294 NinA Tue, 09 Mar 2010 22:09:19 +0000 http://www.accmanpro.com/?p=4713#comment-6294 hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from <a href="http://amazon.com" rel="nofollow">amazon.com</a> anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:)<br>had to write down the comment. hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from amazon.com anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:)
had to write down the comment.

]]> By: NinA http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6292 NinA Tue, 09 Mar 2010 17:09:19 +0000 http://www.accmanpro.com/?p=4713#comment-6292 hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from <a href="http://amazon.com" rel="nofollow">amazon.com</a> anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:)had to write down the comment. hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from amazon.com anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:)had to write down the comment.

]]> By: NinA http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-9869 NinA Tue, 09 Mar 2010 17:09:00 +0000 http://www.accmanpro.com/?p=4713#comment-9869 hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from amazon.com anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:) had to write down the comment. hi, i am joining your club, 10 months later still the same story. I live outside usa, placed an order, gave them my credit card nuber and next day my account doesnt exist. I got paniced that someon phised me, so i sent them email whats going on. All i know, that i will never order from amazon.com anymore!! Such a huge company and no customer live support, i dont even know what will i get, whats going on with the payment , nothing. Besides in times of phising i find it absurd that they demand giving them credit card by fax, hello!!sorry, still upset:)
had to write down the comment.

]]> By: itjobs1 http://www.accmanpro.com/2009/05/02/when-amazon-fails-it-does-so-big-time/comment-page-1/#comment-6295 itjobs1 Thu, 03 Dec 2009 19:23:15 +0000 http://www.accmanpro.com/?p=4713#comment-6295 Very very interesting novels..<br><a href="http://www.staffingpower.com" rel="nofollow">www.staffingpower.com</a> Very very interesting novels..
http://www.staffingpower.com

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