They don't have time to research, learn and implement a new solution. So they stick with what they know (Sage / QuickBooks / letting clients choose what they like).

Or, if they start using an SaaS solution, they haven't the time and resources to implement it practice-wide and so they use it as an on-the-side addition rather than a practice-wide strategy (vide Bob Harper).

M

As I see it, the main issue is not the larger firms, but that of getting the smaller ones to understand the benefits of the SaaS model and buy in, only then will the smaller businesses they act for start to get the business advice and support they deserve from accountants, until that day most accountants are going to continue to be compliance based operations, which is mad when you think accountants like to be known as ‘trusted advisers’.