Comments on: Cloud madness: where is the voice of the customer? http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/ Thu, 09 Feb 2012 10:01:51 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: It’s All About Networks – EuroCloud Forms | The Diversity Blog - SaaS, Cloud & Business Strategy http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-11026 It’s All About Networks – EuroCloud Forms | The Diversity Blog - SaaS, Cloud & Business Strategy Tue, 04 Oct 2011 20:44:31 +0000 http://www.accmanpro.com/?p=5767#comment-11026 [...] commentators have questioned the need for yet another industry grouping, contending that it’s both a busy space already, and [...] [...] commentators have questioned the need for yet another industry grouping, contending that it’s both a busy space already, and [...]

]]> By: Avoiding cloud confusion – the BASDA perspective | called2account http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7136 Avoiding cloud confusion – the BASDA perspective | called2account Fri, 19 Feb 2010 21:20:21 +0000 http://www.accmanpro.com/?p=5767#comment-7136 [...] Cloud madness: where is the voice of the customer? (accmanpro.com) [...] [...] Cloud madness: where is the voice of the customer? (accmanpro.com) [...]

]]> By: Avoiding cloud confusion - the BASDA perspective http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7135 Avoiding cloud confusion - the BASDA perspective Fri, 19 Feb 2010 17:20:42 +0000 http://www.accmanpro.com/?p=5767#comment-7135 [...] articles by ZemantaEuroCloud UK members making sense of Cloud standards and security (cloudave.com)Cloud madness: where is the voice of the customer? (accmanpro.com)The Cloud’s Clash with Culture (web2.sys-con.com)EXCLUSIVE: ICAEW and three [...] [...] articles by ZemantaEuroCloud UK members making sense of Cloud standards and security (cloudave.com)Cloud madness: where is the voice of the customer? (accmanpro.com)The Cloud’s Clash with Culture (web2.sys-con.com)EXCLUSIVE: ICAEW and three [...]

]]> By: Krupo http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7134 Krupo Fri, 23 Oct 2009 06:34:40 +0000 http://www.accmanpro.com/?p=5767#comment-7134 Reminds me of my continued admiration for automated interfaces between SAP and "legacy" applications that specialize in certain sub-processes. Of course, that's big huge ERP talk, not cloud talk so I won't wander down that path. I have no doubt that some elegant (read: expensive) programming is needed to get those interfaces off the group, so standards would probably make it easier for smaller firms to enjoy the fancy automated links that big huge firms take for granted... Reminds me of my continued admiration for automated interfaces between SAP and "legacy" applications that specialize in certain sub-processes.

Of course, that's big huge ERP talk, not cloud talk so I won't wander down that path.

I have no doubt that some elegant (read: expensive) programming is needed to get those interfaces off the group, so standards would probably make it easier for smaller firms to enjoy the fancy automated links that big huge firms take for granted…

]]> By: William El Kaim http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7133 William El Kaim Tue, 20 Oct 2009 16:06:40 +0000 http://www.accmanpro.com/?p=5767#comment-7133 @Dennis Please accept my apologies if the way I expressed my opinions let you think that I was against the initiative or the people launching it. It was not my intent to judge if people or organization are honest or not. My intent was to say that in Europe, we could leverage some of our strengths: clear and powerful cultural differences between countries, lots of open source developer forces, good universities and research and a common place to push our ideas and ask for some funding support (the EU commission). I would appreciate if EUROCLOUD could consider to create different streams: technical standards, business related groups (Finance especially in UK should be interesting to set-up), and interoperability testbed. @Dennis Please accept my apologies if the way I expressed my opinions let you think that I was against the initiative or the people launching it. It was not my intent to judge if people or organization are honest or not. My intent was to say that in Europe, we could leverage some of our strengths: clear and powerful cultural differences between countries, lots of open source developer forces, good universities and research and a common place to push our ideas and ask for some funding support (the EU commission).
I would appreciate if EUROCLOUD could consider to create different streams: technical standards, business related groups (Finance especially in UK should be interesting to set-up), and interoperability testbed.

]]> By: Dennis Howlett http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7132 Dennis Howlett Tue, 20 Oct 2009 15:29:52 +0000 http://www.accmanpro.com/?p=5767#comment-7132 @william - there are 2 types of standard: 1. business 2. technical. Whether something is open as in open source is not something users care about but interoperability is a whole different story. At the end of my post I suggest ICAEW acting as honest broker. I firmly believe that is one way to go that could prove fruitful. At least in the UK. @william – there are 2 types of standard: 1. business 2. technical. Whether something is open as in open source is not something users care about but interoperability is a whole different story. At the end of my post I suggest ICAEW acting as honest broker. I firmly believe that is one way to go that could prove fruitful. At least in the UK.

]]> By: William El Kaim http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7131 William El Kaim Tue, 20 Oct 2009 14:56:36 +0000 http://www.accmanpro.com/?p=5767#comment-7131 Thanks for your answer. Looking at Eurocloud web site quickly I understood that it was mainly composed of consulting companies and cloud suppliers. I did not read anything concerning EU commission lobbying, EU education (training for companies and in universities) and EU business domains/regulations requirements (Finance, retail, etc.). That's why, I said, that we should concentrate on real business domain needs and provide answers to key constraints today. I also sent an email to the french contact, so he should be able to help. Thanks for your answer.

Looking at Eurocloud web site quickly I understood that it was mainly composed of consulting companies and cloud suppliers.
I did not read anything concerning EU commission lobbying, EU education (training for companies and in universities) and EU business domains/regulations requirements (Finance, retail, etc.).
That's why, I said, that we should concentrate on real business domain needs and provide answers to key constraints today.

I also sent an email to the french contact, so he should be able to help.

]]> By: Phil Wainewright http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7130 Phil Wainewright Tue, 20 Oct 2009 11:53:20 +0000 http://www.accmanpro.com/?p=5767#comment-7130 Hi William The points you make about visibility and support for cloud in Europe are exactly what EuroCloud has been formed to address. Sorry to hear you had troubles with the EuroCloud form. I'm seeing other people posting successfully, so would be useful to have more info. Meanwhile I'll ask the website people to look at a more specific error message. Or just email me your details - eurocloud@pcxvs.com Regards Phil Wainewright EuroCloud UK co-ordinator Hi William
The points you make about visibility and support for cloud in Europe are exactly what EuroCloud has been formed to address.

Sorry to hear you had troubles with the EuroCloud form. I'm seeing other people posting successfully, so would be useful to have more info. Meanwhile I'll ask the website people to look at a more specific error message. Or just email me your details – eurocloud@pcxvs.com

Regards
Phil Wainewright
EuroCloud UK co-ordinator

]]> By: Tim Cole http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7129 Tim Cole Tue, 20 Oct 2009 11:37:55 +0000 http://www.accmanpro.com/?p=5767#comment-7129 I am not surprised you hear little from the application vendors as there remains a plethora of custom input/output formats within native applications. However, when companies look to connect, BASDA has been widely adopted as the integration language as it is accessable and pragmatic. We could make things alot simpler, but progress has been made and use is growing. We (yes, I too have developed standards!!) tend to be looking to cover all bases and resolve every minority requirement in specifications, when real business is actually straight forward and used to living with the occassional compromise. I am not surprised you hear little from the application vendors as there remains a plethora of custom input/output formats within native applications. However, when companies look to connect, BASDA has been widely adopted as the integration language as it is accessable and pragmatic. We could make things alot simpler, but progress has been made and use is growing. We (yes, I too have developed standards!!) tend to be looking to cover all bases and resolve every minority requirement in specifications, when real business is actually straight forward and used to living with the occassional compromise.

]]> By: William El Kaim http://www.accmanpro.com/2009/10/15/cloud-madness-where-is-the-voice-of-the-customer/comment-page-1/#comment-7128 William El Kaim Tue, 20 Oct 2009 10:59:39 +0000 http://www.accmanpro.com/?p=5767#comment-7128 I do agree. Cloud users should define their requirements and not be embarked in Consulting and cloud vendors organization. Really I do not care about their technical standard war, I just want interoperable cloud, standard SLA between suppliers, etc. The gold spike is back, mainly in North America and users should have their part of it. But who wants to share gold? We, users, need a proven organization to manage some key topics and standards around cloud (like Open Group or Oasis or OMG). They need to jump on the bandwagon and make those guys think "open". By the way, do you know a cloud company in Europe? A cloud Journal in Europe? A cloud training or education cursus in Europe? An official support from the EU commission to cloud in Europe? I did not hear about them. Poor us, EMEA users (you can also see my post on this subject here: <a href="http://blog.resilient-it.com/2009/10/milk-and-cloud.html)" rel="nofollow">http://blog.resilient-it.com/2009/10/milk-and-clo...</a> PS: I had issues when trying to join the Eurocloud forum, the web form is always telling me that a a field is missing! Poor us, again. I do agree.

Cloud users should define their requirements and not be embarked in Consulting and cloud vendors organization. Really I do not care about their technical standard war, I just want interoperable cloud, standard SLA between suppliers, etc.

The gold spike is back, mainly in North America and users should have their part of it. But who wants to share gold?

We, users, need a proven organization to manage some key topics and standards around cloud (like Open Group or Oasis or OMG). They need to jump on the bandwagon and make those guys think "open".

By the way, do you know a cloud company in Europe? A cloud Journal in Europe? A cloud training or education cursus in Europe? An official support from the EU commission to cloud in Europe? I did not hear about them.

Poor us, EMEA users (you can also see my post on this subject here: http://blog.resilient-it.com/2009/10/milk-and-clo…

PS: I had issues when trying to join the Eurocloud forum, the web form is always telling me that a a field is missing! Poor us, again.

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