<?xml version="1.0" encoding="UTF-8"?> <rss
version="0.92"> <channel><title>AccMan</title><link>http://www.accmanpro.com</link> <description>never knowingly under opinionated</description> <lastBuildDate>Tue, 09 Feb 2010 09:23:17 +0000</lastBuildDate> <docs>http://backend.userland.com/rss092</docs> <language>en</language> <item><title>SAP: an unexpected shock</title> <description><![CDATA[Following the sudden departure of Leo Apotheker as CEO at SAP, the company held a media call with Hasso Plattner, co-founder and chairman of the supervisory board. Much has been written about his performance, events leading up to Leo&#8217;s departure and speculation about the future. I&#8217;ve been a part of that. The key takeaway: The company [...]]]></description><link>http://www.accmanpro.com/2010/02/09/sap-an-unexpected-shock/</link> </item> <item><title>All change at SAP</title> <description><![CDATA[Over the weekend, SAP announced that Leo Apotheker, the company&#8217;s CEO has resigned with immediate effect. He is replaced by two co-CEO&#8217;s: Jim Snabe and Bill McDermott. While this may be of peripheral interest, those of us interested on understanding the SaaS service Business ByDesign will want to hear how the company plans to get [...]]]></description><link>http://www.accmanpro.com/2010/02/08/all-change-at-sap/</link> </item> <item><title>Can we please help customers rather than confuse?</title> <description><![CDATA[For those interested in such things, there&#8217;s a terrific SaaS &#8216;food fight&#8217; underway at AccountingWeb. After maybe 40 comments and a lot of yo-yo&#8217;ing among commenters on yet another SaaS discussion, Gary Turner calls time stating:
Those who are successful are winning for the same reasons people have always won &#8211; great product, great customer empathy, [...]]]></description><link>http://www.accmanpro.com/2010/02/08/can-we-please-help-customers-rather-than-confuse/</link> </item> <item><title>Wiki update</title> <description><![CDATA[I&#8217;ve spent part of the weekend updating the SaaS Apps wiki. It&#8217;s quite bare in that I am still compiling vendor data even though it currently has 31 pages. I&#8217;m heading up vendor pages with essential &#8216;at a glance&#8217; information, including links to pricing, contacts and references. (see image below as an example)More information will [...]]]></description><link>http://www.accmanpro.com/2010/02/08/wiki-update/</link> </item> <item><title>Friday rant: 6 things stoopid sales people should be considering</title> <description><![CDATA[I hate being sold to and hate selling. I just don&#8217;t have it in me to say: &#8216;gimme your loot&#8217; without feeling somehow dirty. Conversely, I hate having sales people&#8217;s BS rammed down my throat. You&#8217;d have thought the acres of digital space devoted to social media might have solved the problem. Not a bit [...]]]></description><link>http://www.accmanpro.com/2010/02/05/friday-rant-6-things-stoopid-sales-people-should-be-considering/</link> </item> <item><title>First ScotRail: 54 days and counting. Shame on you</title> <description><![CDATA[
Regular readers will know that occasionally I talk about travel woes. International flight travel has become the equivalent of attending for an anal probe, domestic UK travel isn&#8217;t much better. But when you can&#8217;t get a refund and the scripted responses are bland and uninformative then what do you do? Why take a leaf out [...]]]></description><link>http://www.accmanpro.com/2010/02/05/first-scotrail-54-days-and-counting-shame-on-you/</link> </item> </channel> </rss>
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