KashFlow – or rather some of its accountant buddies – have run into a channel conflict issue. This is how it goes: In the good old days, KashFlow/Orbit received some £800 from accountants prepared to sign up in exchange for the means to offer KashFlow at a reduced rate to the accountants’ customers. The rate [...]
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Practice
The many ways in which marketing is changing
In this video shot by my JD-OD colleague Jon Reed, Jonathan Becher, CMO SAP gives us some important insights into the many ways in which marketing is changing. During the conversation (flick to 6min 34secs) Becher talks about the contrast between the way he used to buy motor vehicles and the way that happens today. [...]
Industry
We need a new type of bank
Yesterday I bemoaned the fact it took four attempts to make a payment using HSBC. The so-called world’s bank makes basic user experience mistakes that frustrate the user and which require the re-entry of security codes each time a problem arises. The failure comes in not making clear what combination of letters, characters and symbols [...]
Cloud Computing/SaaS
Is Sage cloud strategy working? H1 results suggest ‘no.’
Sage has released its first half results to 31st March 2012. For all Guy Berruyer’s PR spin they make depressing reading and the markets know it. As I am writing this, Sage stock price is off 4.35% in morning trading. What worries me is that the full press release takes one more step towards obfuscating [...]
