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Progressive Practices: Riley and its use of online services

August 9, 2010 Innovation

Following on my riff to Richard Messik’s piece about Riley Chartered Accountants, I had a Skype video conversation with Jon Stacey, senior partner at the 20 person firm. It turns out Jon is one of only two men working at the firm. That is a complete 180 degree turn from when he joined the practice [...]

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Progressive practices: the social angle

August 5, 2010 Marketing

I am seeing more and more firms encouraging their people to join social networks. In a conversation between Richard Messik and Jon Stacey of Riley Chartered Accountants, Jon talked about moving some aspects of their businesss away from Lotus Notes and on to Yammer, a sort of private Twitter. He says: …our old Teamtalk database from [...]

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Twitter, Facebook, LinkedIn?

August 2, 2010 General

I learn more about the real world from my children and grand children than anyone else. Last week while in the UK I saw first hand how quickly young people adapt to the new breed of technology. It took our no.2 grand daughter less than 30 seconds to figure out the iPad and about the [...]

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Progressive Practices: Marshall & Co

July 28, 2010 Innovation

AccountingWeb has an intriguing contest going on to discover the most progressive firm in the UK. It’s intriguing at multiple levels. The firms get to pitch yet with one exception have provided no links to their site The pitches vary widely but are mostly generic as Mark Lee would put it They are all tiny [...]

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So you want to know about data privacy?

June 28, 2010 Cloud Computing/SaaS

The above illustration is a snapshot from a Forrester Research interactive map. It is well worth the looking as a starting point for anyone wishing to understand what privacy really means. When you zoom in on Europe for example, you can get a country specific snapshot of what privacy rules are in place. Here is [...]

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Facebook privacy issues. Where to for professionals?

May 24, 2010 Cloud Computing/SaaS

Having been buried in enterprise land the last couple of weeks, I’ve not been taking notice of the gathering storm around Facebook privacy. The last time I wrote about it, I said: Facebook’s increasingly bizarre notion of privacy coupled with the most recent security breach are forcing a number of my colleagues to rethink their [...]

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Brightbook will fail because it is free

March 22, 2010 Cloud Computing/SaaS

Brightbook is going to fail – at least in its current iteration. The model is fundamentally flawed. The other day I said that Brightbook approached me but that I had no desire to take a peek. Over the weekend I saw that AccountingWeb has spoken to the founders.  They got an answer to the all important [...]

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Alan Lewis: the best accountants website – ever

March 4, 2010 Marketing

How often do you see an accountant’s website that doesn’t look like an accountant’s website? I’m willing to bet that almost never occurs. How often have you heard me bitching about crappy professional websites? Plenty. The one you see above represents a small Australian practice, Alan Lewis Accountants. You can see from this snapshot the [...]

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Getting off premise and Salesforce.com naivety

March 2, 2010 General

Getting off premise from on premise (excuse the mangled English) is not trivial for many businesses. But to hear Mark Benioff, CEO of Salesforce.com, that’s exactly what you might believe. It is a naive position to take worthy of being debunked. In a post on Business Cloud 9, the author says: “We have a UK [...]

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