Knowledge Management

Hayes Knight: at last someone gets 21st century knowledge sharing

August 30, 2010 Cloud Computing/SaaS
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Ross Mayfield, co-founder SocialText pointed me to a case study of Hayes Knight, an ST customer that in my view ‘gets’ the connections between socializing tools and CRM as applied to professional services firms. Progress at last. I’ve only been saying that firms need to grasp this way of working for the last five years. [...]

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SoloCamp: a startup experience

September 15, 2008 General

Last Friday I attended SoloCamp in Leeds. It was a memorable experience and the most fun I’ve had in years talking about finance, billing, pricing and getting paid. The day followed the unconference format where topics are chosen by the attendees and then developed in discussion that is facilitated by those who chose to do [...]

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